We’re a California-based company offering 24/7 customer support and a 3-year
warranty on the frame and motor, which sets us apart from typical imported
models

We offer a 3-year frame and motor warranty and 1-year battery and spare parts warranty, while many other brands have limited coverage

Absolutely! Our 24/7 customer support is always available—a rare benefit compared to overseas brands

Yes, the pedal has an adjustment device that can be adjusted to your most suitable position according to your usage.

Yes, most of our electric wheelchairs are airline and cruise approved. As a general rule: 12AH batteries are allowed, but batteries over 12AH may not be. Contact your airline for specific battery requirements

Minimal assembly is required—just charge the battery before first use and
attach the joystick.

Yes, use the red handle near the motor to switch between modes.

Yes, you can adjust the red handle on the motor position to switch the manual electric mode.

There are two ways to charge the battery:

1. Joystick charging – Connect the charger directly to the joystick.
2. Battery charging – Charge the battery separately using an external
   charger

Yes, our wheelchairs fold within seconds for easy transport and storage. If you find manual folding difficult, we also offer automatic folding electric
wheelchairs

The frame is made of lightweight, durable aluminum alloy. The seat is breathable fabric with memory foam, and we offer leather seat options on select
models. Contact customer support for details

Yes, our wheelchairs include a built-in suspension system for a smoother ride.

Yes, almost all models have raisable armrests. However, only the MLS-10 model has an adjustable footrest. Check model specifications or contact support for details

Battery range varies by model:

• 12AH batteries offer ~13 miles per charge, depending on terrain, user weight, and weather.
• 20AH batteries offer up to 20 miles per charge. For extended range, we recommend purchasing spare batteries

No, switching to manual mode does not harm the motor.

Some minor assembly is needed, such as attaching the mirrors. Check our
assembly video on YouTube or at:
Malisa Mobility Youtube Channel

Yes, our scooters are compact and fit in most trunks. The MLS-1 model can be detached into 6 parts

Yes, our scooters feature a simple detachment mechanism. Watch a demonstration here.
Malisa Mobility Youtube Channel

Yes, use the lever near the rear wheel to change modes.

Your package includes:

✅ Scooter ✅ Battery ✅ Charger ✅ Mirrors ✅ Tool kit

Yes, the armrest can be tilted forward or backward for better comfort.

Yes! You can remove the battery, charge it indoors, and keep the scooter in your car for convenience.

Yes! According to customer feedback, our scooters are highly durable and reliable, with many reviewers stating they exceeded expectations in build quality

• Keep the battery charged
• Clean the frame regularly
• Check tire wear
  Accessories & Spare Parts

We provide:

• Wheelchair & Scooter Lifts for Cars – Compact, push-button operation.
• Hydraulic Transfer Chairs – For safe, manual patient transfers.
• Electric Transfer Chairs – Provides powered lifting assistance

• Wheelchair & scooter lifts require minimal setup.
• Hydraulic & electric transfer chairs need installation

Follow the user manual and included instructions for installation. If you have difficulty, we recommend professional installation for optimal safety and performance.

Weight limits vary by model—please check product specifications.

Our wheelchair & scooter lifts fit most vehicles. Contact us to check compatibility.

Most electric lifts have a push-button system for easy operation.

Yes, our wheelchair & scooter lifts are foldable and compact for easier storage and transport

Our lifts include:
✅ Safety locks
✅ Anti-slip surfaces
✅ Emergency stop buttons

• Regularly check moving parts
• Clean as needed
• Ensure all bolts are secure

Yes! All our lifts come with a manufacturer’s warranty. Coverage varies by product.